PRIVACY POLICY

Effective Date: 8/29/29

Updo’s Studio (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, UpdosStudio.com, or interact with our services.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Information You Provide: Name, email address, phone number, wedding or event details, and payment information when you book services or fill out our contact forms.

• Automatically Collected Data: IP address, browser type, device identifiers, pages visited, and information collected through cookies or similar technologies.

• Sensitive Information: We do not intentionally collect sensitive personal data (such as health or biometric data).

2. How We Use Your Information

We use the information collected to:

• Provide and manage our hair and makeup services.

• Respond to inquiries, confirm bookings, and send service-related updates.

• Process payments and provide receipts.

• Send marketing communications, if you have opted in.

• Improve website performance, marketing, and customer experience.

• Comply with legal and regulatory requirements.

3. Legal Bases for Processing (GDPR)

For individuals located in the EU/UK, we process personal data under the following legal bases:

• Consent: When you agree to receive marketing or allow non-essential cookies.

• Contract: To deliver the services you request.

• Legal Obligation: When required to comply with applicable law.

• Legitimate Interest: For improving services, analytics, or protecting against fraud.

4. Sharing of Information

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors such as payment processors, scheduling platforms, analytics tools, and email marketing providers who help us operate our business. These providers may only use your data as necessary to perform their services for us.

• Vendor Referrals (With Your Consent): At your request or with your explicit permission, we may share your contact details with trusted wedding and event partners (such as florists, photographers, planners, or venues) to help coordinate your event. We will never share your personal information with vendor partners without your prior consent.

• Legal Requirements: When required to comply with applicable laws, legal processes, or to protect our rights and safety.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance your browsing experience.

• Analyze website traffic and performance.

• Personalize marketing (with your consent, where required).

Your Choices:

• You may adjust your browser settings to refuse cookies.

• For EU/UK visitors, we will ask for consent to use non-essential cookies through a cookie banner.

6. Your Privacy Rights

For California Residents (CCPA):

• Right to Know: Request details about the personal information we collect and how it is used.

• Right to Delete: Request deletion of your personal information.

• Right to Opt-Out: Request that we do not sell or share your personal information (we do not sell personal data).

• Right to Non-Discrimination: You will not be penalized for exercising your rights.

For EU/UK Residents (GDPR):

• Right of Access: Request a copy of your personal data.

• Right to Rectification: Correct inaccurate or incomplete data.

• Right to Erasure: Request deletion of your data (“Right to be Forgotten”).

• Right to Restrict Processing: Limit how we use your information.

• Right to Data Portability: Request a copy of your data in a portable format.

• Right to Object: Object to processing for marketing purposes.

• Right to Withdraw Consent: Withdraw consent at any time if processing is based on consent.

To exercise your rights, please contact us at: amanda@updosstudio.com.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to children under 13 (or under 16 in the EU). We do not knowingly collect information from children. If we become aware that a child has provided us with personal data, we will delete it.

10. International Transfers

If you are accessing our website from outside the United States, please note that your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

13. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, please contact us:

Updo’s Studio
amanda@updosstudio.com
336-817-0353